Here at Kord Products, we recognize that many consumers are concerned about the personal information they provide to us and how that information is treated. That is why we have developed a Privacy Promise to address those concerns. If you have any questions about our Privacy Promise, or your personal information on file with us, you can contact us at: 390 Orenda Road  Brampton , Ontario Canada  L6T 1G8  Attention: Chief Information Officer Or call us at 1-800-452-9070 ( 9 am - 4 pm Eastern Standard Time, Monday through Friday.) We'll be happy to answer your questions or hear your concerns. Our Policy This Policy relates only to our online information collection and use practices. COLLECTION  At Kord Products, we sometimes collect personal information from consumers via direct mail, questionnaires, , product packaging, and through our web site. However, we will not collect such information from you unless you provide it to us voluntarily and knowingly. This means we do not require you to provide such information in order to communicate with us. USE At the time we collect your personal information we will explain how we will use it, and we will only use it for the purpose stated. If you specifically agree to follow-up contacts by us or ask to be put on our mailing list, we may also contact you from time to time. CHANGING INFORMATION If you have any information that has changed, send us an email or write to us (see our contact details at top of page.) PROTECTION We will not share any information you give us with anyone outside of Kord Products Inc./ ITML except when required or permitted by law, and with those suppliers, or advertising and promotional agencies that require access to the information to provide the services you have requested. We protect your personal information with appropriate security measures, and we require our suppliers, and advertising and promotional agencies to do the same.